Shipping Policy

Thank you for shopping with MUSM. We are committed to delivering your order safely and on time.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times are:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a tracking number (where available) via email or SMS.

Delivery

Please ensure that your shipping address and contact information are accurate. MUSM is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with clear photos and your order number.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: contact@musmstore.com